it's not known how the manager was targeted, but the fbi is digging for clues in her home and car. in a city known for bizarre bank robberies, this heist has quickly taken its place near the top of the list. for "cbs this morning," i'm bill whitaker in los angeles. >>> senior correspondent john miller, a former lapd deputy commissioner joins us now. hello, john. >> good morning. >>> i instantly thought are they sure the bank manager isn't involved. i know the investigation is continuing. i always think of that. >> you know, let's be frank here. that's the uncomfortable part. i say at that because it is part of the process. when there's a child kidnapped, the first people they look at are the parents not because they have anything to do with it, they have to eliminate that. to be candid, they're going to look at the bank manager quite hard, not that there's anything to believe she is a suspect. that's a starting place. which is you want to hear her story as an investigator. you want to go back -- see is it consistent, does it make sense, does it stand cross-examination. at the same